![]() ![]() We were joined by members of the military and other intelligence agencies who would or could not identify themselves. I dialed into a teleconference with headquarters, and my peers in New York, Washington, and Boston. ![]() Seeing the need to support my operational team dealing with the chaos and crisis at hand, I established a command post in the control room. I immediately ran to my office to call my wife, Janet, and then ran into the control room. While observing the television coverage of the fire and smoke emanating from the north tower, I saw a United Airlines jet fly into the south tower of the World Trade Center. I left the control room as to not be a distraction and walked into the cafeteria to get a cup of coffee. We soon learned that Boston controllers had lost an aircraft, and rumor had it that a small aircraft had flown into the World Trade Center. ![]() Something was odd this morning, however, as my controllers were suddenly unable to transfer any eastbound aircraft to New York or Boston Center. I followed my routine of checking with my office and then proceeded into the radar control room of Cleveland Air Route Traffic Control Center to say good morning to my folks and to assess the day ahead. ![]()
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